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Tomboy Trades Ltd. Product Guarantee At Tomboy Trades Ltd. our goal is simple: We want you to LOVE your Tomboy Trades products. Warranty: If there’s a defect in your merchandise, ship it back to us and we'll make things right. All Tomboy Trades Ltd. products are covered under our warranty against material and manufacturing defects up to 30 days from your purchase at Zellers. If Tomboy Trades determines that a product has a material or manufacturing defect, we'll replace it. Unsolicited Idea Policy Tomboy Trades Ltd. thrives on creative, fun, and new ideas and we appreciate individual interest in submitting ideas, proposals and suggestions. At Tomboy Trades Ltd. we have a research and development program and are planning on expanding our brands for women, men and children including new product innovations. It is possible that unsolicited ideas or proposals that are submitted are already under consideration or are already in the planning stages. Tomboy Trades Ltd. will not accept or consider unsolicited ideas, suggestions or proposals including areas for new advertising, marketing campaigns, new promotions, new or improved products, technologies, product enhancements, processes, materials, marketing plans or new product names. Please do not send any original creative artwork, suggestions or other works. Please do not send any unsolicited ideas, information or any product and marketing correspondence. If Tomboy Trades Ltd. does receive any unsolicited submission of ideas or information of any kind (“Information”), the following terms shall apply: (1) Information will automatically become the property of Tomboy Trades Ltd., without compensation to any person or persons that submitted it; (2) Tomboy Trades Ltd. will be allowed to use the ideas for any purpose and in any way, including providing Information to other parties as it deems appropriate; (3) The person(s) submitting Information assigns and transfers to Tomboy Trades Ltd. absolutely and without further obligation on the part of Tomboy Trades Ltd. all right and interest in and to the Information including all copyright therein and waives any claim to moral rights in the Information. Customer Service Tomboy Trades Ltd. customer service number is 1-877-955-9421. Please be advised that at this time, your phone call will be answered by our voice mail system. Phone calls will be returned within 2 -3 business days. Please send an email to
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for a reply within 24 hours. At this time, Tomboy Trades Ltd. products are only available in Canada. Under no circumstances will Tomboy Trades Ltd. ship products to the US. We apologize for the inconvenience but we must ensure that we are legally permitted to perform transactions within US territory prior to doing business in the United States. Thank You. Customer Service Hours: 8am – 5pm (EST) Toll Free: 1-877-955-9421 Local Phone: 905-655-9421 Fax: 1-877-655-9424 Local Fax: 905-655-9424 Tomboy Trades Headquarters 202-2900 John St. Unit 202 Markham, Ontario L3R 5G3 Email:
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Website: www.tomboytrades.com
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